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AI agents are changing how enterprises operate. Understanding how they behave — in real environments, with real consequences — is the key to making them reliable. That's what we do.

We combine a platform for capturing and analyzing agent behavior at scale, research into new methods for characterizing how agents work, evaluation frameworks that go beyond pass/fail, and applied insights that turn findings into clear guidance for your team.

We're practitioners first. Our team has built and operated agents, cloud platforms, and large-scale systems at Microsoft Azure, Amazon AWS, and other global platforms. We bring hands-on experience building agents and running production systems — not just theory — to the problem of understanding agent behavior.

We've spent decades shipping software used by hundreds of millions of people — owning reliability, performance, and the tooling that keeps complex systems running. That applied, operational mindset shapes everything we do: we focus on what works in practice, not just what works in a benchmark.

You build agents. We help you understand what they actually do. If you're looking to go deeper on agent behavior — whether before production or after — we'd love to hear from you.

Thanks,

The Context Lab Team

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